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Red Clay Soil

Do you have any cleaning tips for removing the red clay abundant in the southern states?

ANSWER:  BISSELL provides stain removal instructions, by clicking on the following link:

http://www.bissell.au/Cleaning/StainGuide.asp?Page_id=113

The information for red clay stains is as follows:

BISSELL Deep Cleaning Method
Begin with BISSELL Pet Stain and Odor RemoverTM Trigger Spray Formula because it contains special enzymes that will break down the stain. Generously spray the area with the formula. Using a cloth or towel, gently work the formula into the area using light strokes from the edges of the stain to the center; when your cloth reaches the center of the stain, gently pinch it in an upward motion. Make sure to turn and change your cloth frequently and do not rub the stain. You may repeat this process several times. If the stain is especially stubborn, cover the area with a clean, damp towel and let it stand for no less than 3 to 5 hours but up to 24 to 48 hours so the enzymes can do their work. Make sure that the area remains moist.

Next, use your BISSELL Deep Cleaning Machine to treat the stain according to instructions. The best cleaning formula to use is BISSELL Pet Odor & Soil Removal Formula for Portable or Full Size Machines. We also recommend adding BISSELL Deep Cleaning BoosterTM to your clean water tank (NOT the "smart mix" container) to increase cleaning performance up to 45%. After treating the area, a fan will help expedite the drying process.

After you have cleaned the stain and allowed the affected area to dry, apply Scotchgard protector specially formulated to provide extra protection against tough dirt and stains.

BISSELL Manual Cleaning Method

Use the BISSELL Pet Stain and Odor RemoverTM Trigger Spray Formula because it contains special enzymes that will break down the stain. Generously spray the area with the formula. Using a cloth or towel, gently work in the formula using light strokes from the edges of the stain to the center; when your cloth reaches the center of the stain, gently pinch in an upward motion. Make sure to turn and change your cloth frequently and do not rub the stain. You may repeat this process several times. If the stain is especially stubborn, cover the area with a clean, damp towel and let it stand for no less than 3 to 5 hours but up to 24 to 48 hours so the enzymes can do their work. Make sure that the area remains moist. Uncover the area and allow it to dry. A fan will help expedite the drying process.

If the spot is not completely removed by the BISSELL Pet Stain and Odor RemoverTM, dissolve one (1) scoop of BISSELL Deep Cleaning BoosterTM into one (1) quart of warm water. Apply the solution to the stain using a dry, clean cloth and the same light, edge to center strokes described above. Allow the area to dry thoroughly.
After you have cleaned the stain and allowed the affected area to dry, apply Scotchgard protector specially formulated to provide extra protection against tough dirt and stains.

For more information, please contact a BISSELL Consumer Services Representative by calling 1800 811 183 or australiacustomerservice@bissell.com.