Pro/ProHeat Series: No Spray Through Hose Or At Floor
My Pro/ProHeat Series will not spray. How can I correct this?
ANSWER: Please try these suggestions to get your machine working properly:
-Make sure there is liquid in both the Tank-in-Tank and the SmartMix bottle. Both tanks must contain fluid or the machine will not spray properly.
-Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.
-Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).
-Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized and the cap will not make proper contact with the unit. If there is no liquid present, you will need a replacement SmartMix Bottle.
-Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.
-Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. (Bladder or SmartMix bottle may be empty or the valve may be blocked internally.) Use a soft-bristled brush and hot tap water to clear any debris. Replace autoload assembly or cap/insert if necessary.
-Check if the small rounded window tabs on the top edge of the Floor Nozzle are locked in their mating slots on the base of the machine, and not inadvertently lifting the tank up out of place.
For more information, please contact a BISSELL Consumer Services Representative by calling 1800 811 183 or email@example.com.