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Candle Wax

How do I remove candle wax from my carpet?

ANSWER:  BISSELL provides stain removal instructions by clicking on the following link:

http://www.bissell.com.au/Cleaning/StainGuide.asp?Page_id=113

The information for candle wax removal is included below:

BISSELL Deep Cleaning Method

Begin with BISSELL Pet Stain and Odor RemoverTM Trigger Spray Formula because it contains special enzymes that will break down the stain. Generously spray the area with the formula. Using a cloth or towel, gently work the formula into the area using light strokes from the edges of the stain to the center; when your cloth reaches the center of the stain, lightly pinch it in an upward motion. Make sure to turn and change your cloth frequently and do not rub the stain. You may repeat this process several times.

If the stain is especially stubborn, cover the area with a clean, damp towel and let it stand for no less than 3 to 5 hours but up to 24 to 48 hours so the enzymes can do their work. Make sure that the area remains moist.

Next, use your BISSELL Deep Cleaning Machine to treat the stain according to instructions. The best cleaning formula to use is the BISSELL Pet Odor & Soil Removal Formula for Portable or Full Size Machines. After treating the area, a fan will help expedite the drying process.

After you have cleaned the stain and allowed the affected area to dry, apply BISSELL Scotchgard™ Protector specially formulated to provide extra protection against tough dirt and stains.

BISSELL Manual Cleaning

Use the BISSELL Pet Stain and Odor RemoverTM Trigger Spray Formula because it contains special enzymes that will break down the stain. Generously spray the area with the formula. Using a cloth or towel, gently work the formula into the area using light strokes from the edges of the stain to the center; when your cloth reaches the center of the stain, softly pinch it an upward motion. Make sure to turn and change your cloth often and do not rub the stain. Remove the excess solution with a dry cloth. Next, cover the area with a damp towel. Let it stand for 3 to 5 hours so the enzymes can do their work.

If the stain is especially stubborn, leave the damp towel on it for 24 to 48 hours. Uncover the area and allow it to dry. A fan will help expedite the drying process.

After you have cleaned the stain and allowed the affected area to dry, apply BISSELL Scotchgard™ Protector specially formulated to provide extra protection against tough dirt and stains.


Non-BISSELL Cleaning Method

Put a plain brown bag over the candle wax. Press the brown bag over the candle wax with a warm (not hot) iron. Continue to use a fresh piece of brown bag until all the wax is absorbed.

For more information, please contact a BISSELL Consumer Services Representative by calling 1800 811 183 or australiacustomerservice@bissell.com.

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