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Frequently Asked Questions

FAQOur Customer Service Department is here to help in any way we can. We offer hundreds of answers to Frequently Asked Questions in our online database to help you with your immediate problem. You can search this online database by category or by keyword.

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Question Category Sub-Category
The water coming out of my ProHeat Series machine is not hot. What could be wrong and how do I correct the problem? Deep Cleaners Other
Will the heater function on my ProHeat machine work when I use my hose attachments? Deep Cleaners Other
The SmartTemp Ready Light comes on as soon as I activate the switches. Is the machine ready to use? Deep Cleaners Other
Could you please instruct me how to change the pump belt of my Powersteamer/Pro/ProHeat/ProTech Upright Deep Cleaner? Deep Cleaners Powerwash Pro and ProHeat
My Quickwash will not suction. What can I do? Deep Cleaners Quickwash Series
Is the Quickwash safe for all carpet types? Deep Cleaners Quickwash Series
My Quickwash will not spray. What can I do to correct this? Deep Cleaners Quickwash Series
What is the advantage of owning a BISSELL Quickwash vs. a larger cleaner? Deep Cleaners Quickwash Series
My Quickwash is releasing solution, even without the trigger depressed. How can I correct this? Deep Cleaners Other
My User's Guide that came with my Upright Deep Cleaner recommends performing a Water Rinse after deep cleaning. Is this necessary? Deep Cleaners Other
Do you have a hand held tool for BISSELL machines that has a rotating brush? Deep Cleaners General Deep Cleaning
My Spot Lifter Cordless Deep Cleaner does not hold its charge for a full five to seven minutes as indicated in the User's Guide. What can I do to correct this? Deep Cleaners Other
Is it possible to adjust the amount of cleaning solution that is released from the SmartMix container on my BISSELL Pro/ProHeat series cleaner? Deep Cleaners Powerwash Pro and ProHeat
My Spot Lifter Cordless machine seems to have reduced suction. What can I do to remedy this situation? Deep Cleaners Spot Lifter
How long is the run time for the Spot Lifter when the machine is fully charged? Deep Cleaners Spot Lifter
My Spot Lifter is leaking out of the side vents. Is this normal? Deep Cleaners Spot Lifter
I have a Little Green Machine. Is the TurboBrush attachment compatible with it? Deep Cleaners Little Green - 1720/1725 Series
Can I use my Upright Deep Cleaner as a dry vacuum? Deep Cleaners 1690/95 PowerSteamer
How hot does the water get in the ProHeat Series Models? Deep Cleaners Other
What features should I consider when purchasing a deep cleaner? Deep Cleaners 1620 PowerLifter Plus
My solution and collection tanks seem loose, what should I do? Deep Cleaners Little Green - 1720/1725 Series
What is Deep Cleaning and why is it worthwhile? Deep Cleaners General Deep Cleaning
What is deep cleaning and why is it worthwhile? Deep Cleaners 1620 PowerLifter Plus
What temperature water should I put in the Little Green? Deep Cleaners Little Green - 1720/1725 Series
Why does stain-resistant carpet even need to be deep cleaned? Deep Cleaners General Deep Cleaning