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Frequently Asked Questions

FAQOur Customer Service Department is here to help in any way we can. We offer hundreds of answers to Frequently Asked Questions in our online database to help you with your immediate problem. You can search this online database by category or by keyword.

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Question Category Sub-Category
Why should I buy a BISSELL Deep Cleaner? Deep Cleaners General Deep Cleaning
Why should I buy a BISSELL deep cleaning machine? Deep Cleaners 1620 PowerLifter Plus
Why do stain resistant carpets need to be deep cleaned? Deep Cleaners Quickwash Series
Will water harm my carpet? Deep Cleaners General Deep Cleaning
Will deep cleaning work on more than my carpet? Deep Cleaners General Deep Cleaning
Will deep cleaning work on all carpets and fabrics? Deep Cleaners General Deep Cleaning
The handle for my BISSELL Sweeper keeps falling apart, what should I do? Sweepers Other
My sweeper will not pick up dirt. What can I do? Sweepers Other
My BISSELL CatchAll is not picking up the dirt? What can I check? Vacuums CatchAll
My CatchAll vacuum has no power. What should I check? Vacuums CatchAll
What is causing static electricity in my carpet and how can I control this? Vacuums Other
Does the CatchAll use vacuum bags? Vacuums CatchAll
How long does it take to charge the CatchAll battery? Vacuums CatchAll
Is the CatchAll filter washable? Vacuums CatchAll
May I use WET cloths in my BISSELL CatchAll? Vacuums CatchAll
What makes the BISSELL CatchAll so convenient? Vacuums CatchAll
What makes the CatchAll safe for bare floors? Vacuums CatchAll
What type of cloths may be used in my CatchAll? Vacuums CatchAll
Where can I use the CatchAll bare floor cleaner? Vacuums CatchAll
Will the CatchAll work without a dust cloth? Vacuums CatchAll