Privacy Policy

1. BISSELL Privacy Statement
   BISSELL Inc. is committed to earning and keeping your confidence and trust. This commitment exists not only for our website, but extends to any interaction you may have with BISSELL. Accordingly, we strictly adhere to our corporate privacy policy to ensure that the personal information you provide is not misused in any way.

 

2. Confidentiality
   You do not need to provide us any information to use this website. However, if you wish to purchase products through this website, or become a member and gain access to our member services, you will be asked to provide us additional information, such as your name, address, e-mail, credit card, telephone, and ordering information. It will always be your choice whether to provide BISSELL with your personal information, and when you do so, you are giving us permission to use the information to provide you with the requested services.
   
   As a general rule, BISSELL will not sell, rent or loan your personally identifiable information to others for advertising or similar purposes. BISSELL will use the information you provide to fulfill your request, as well as enhance your relationship with BISSELL and its strategic partners. For example, if you purchase goods through this website, BISSELL will have to provide your credit card information to our credit card processor and authenticator for payment purposes, and your name and address to the company that ships our merchandise. If you sign up for our member services, BISSELL and its partners will occasionally distribute information and offers that may be of interest to you. If you would like to add your name, change your personal information, or be removed from our mailing list, please contact us at: BISSELL, 2345 Walker Avenue NW, Grand Rapids, MI 49544 or send an e-mail to webmaster@bissell.com. You may also edit your mailing information and profile under the Members section of this website.
   
   BISSELL may disclose personal information in response to law enforcement activity, to enforce its contracts or property rights, or when required by law. Information we collect may also be transferred in connection with the sale or merger of the company or any division or business line of the company to which the information relates. If we hire any third-parties to perform services relating to the way the Site functions, we will require them to protect your personal information in the same way that we do.

 

3. Computer Tracking and Identifiable Information
   The BISSELL Web Site uses domain names (not e-mail addresses) to track user behavior within our site. This tracking data helps us determine how to upgrade and enhance our Site and make it more enjoyable for our users. Because BISSELL does not trace or extract personal user information, the data that is collected is and can only be used for statistical purposes. These statistics are considered confidential and are held to the same privacy standards as personal information. Also, because we do NOT use e-mail addresses for our tracking, you can be assured we are not integrating these statistics with your personal e-mail address. As a service to our regular users, BISSELL may offer "cookies" that recognize specific users. These small text files are placed on your hard drive and save you the time of having to register each time you visit our website. If you do not wish to accept cookies, the help section of your browsers toolbar will likely tell you how to prevent your browser from accepting cookies, how to have the browser alert you when you receive a new cookie, or how to disable cookies altogether. If you disable cookies, however, you may not be able to take advantage of all of this websites features.

 

4. SECURITY
   BISSELL uses commercially reasonable means to protect the integrity of its website and the confidentiality of the personal information that you provide. For example, information that you provide to us is kept on secure servers. While we consider online security a priority, we cannot provide absolute assurances against, and will not be liable for, any breaches of confidentiality due to system failures or unauthorized access by third parties.

 

5. Who Should Use this Site
   BISSELL intends this website for use only by individuals who are 18 years of age or older and will not knowingly collect personally identifiable information from anyone under the age of 18. If you are not at least 18 years old, please do not submit any information to BISSELL.

 

6. Scope of Policy/Links to Other Websites
   This policy applies only to BISSELL From time to time, we may include on our website links to other websites. BISSELL is not responsible for the operation or collection of any information from any website operated by third parties, or the privacy practices of participants in BISSELL's various programs.

 

7. Updating this Policy
   Our business and the laws that regulate us change from time to time, and BISSELL reserves the right to change this policy. If we do change this policy, we will post the revised version on this site. BISSELL will not disclose or disseminate information received as of the time we change our policy without the express permission of the customer involved.
   
   This privacy policy was last updated on August 26th, 2003.

 

8. Questions or Comments
   BISSELL welcomes your questions, comments and concerns related to our privacy policy or any other aspect of our business. We encourage you to contact us at webmaster@bissell.com to address any issues. Thank you for using BISSELL.com! We appreciate your business and respect your personal privacy.