FAQ Search

Frequently Asked Questions

FAQOur Customer Service Department is here to help in any way we can. We offer hundreds of answers to Frequently Asked Questions in our online database to help you with your immediate problem. You can search this online database by category or by keyword.

If you cannot find your answer in our FAQ area, please feel free to contact us directly.


Question Category Sub-Category
Can I use Formulas for Full Size Deep Cleaners in my Portable Deep Cleaner? Cleaning Formulas Other
Why do I need to use Booster and a cleaning formula? Cleaning Formulas Other
What is Booster? Cleaning Formulas Other
Why do I need to deep clean within one hour of adding Booster? Cleaning Formulas Other
What types of flooring can the Hard Floor Cleaning Solutions formula be used on? Cleaning Formulas Other
In which machines can I use the BISSELL Hard Floor Solutions cleaner? Cleaning Formulas Other
I used OxyKIC and my stain did not disappear. Do you have any recommendations? Cleaning Formulas Other
Do all of your cleaning formulas have added perfumes? Cleaning Formulas Other
Other than the natural fragrance, how is the Natural Orange Extract Formula different from other cleaning products? Cleaning Formulas Other
I have an upright deep cleaner. When mixing the cleansing formula do I use it full strength or dilute it in my machine. Cleaning Formulas For Full Size Deep Cleaners
What types of flooring can the Wood Floor Solutions cleaning formula be used on? Cleaning Formulas Other
In which machines can I use the BISSELL Wood Floor Solutions cleaner? Cleaning Formulas Other
What is the best cleaning method for Berber carpet? Cleaning Tips Other
Does BISSELL have a stain guide to help with the removal of household spots and stains? Cleaning Tips Other
How do I remove candle wax from my carpet? Cleaning Tips Household
The carpet feels stiff and "stands up" after cleaning. What do I do? Cleaning Tips Household
I am cleaning my oriental rugs, any suggestions/hints so that I don't damage them. Cleaning Tips Household
I have a cat who decided to spray the seat cushions on two of my chairs. How do I get rid of the smell in the foam cushions of the upholstery? Cleaning Tips Pet Stains and Odors
Can I use the BISSELL Products on my rug or upholstery? Cleaning Tips Other
How do I remove coffee stains from my carpet? Cleaning Tips Food and Beverage
How should high traffic areas be treated? Cleaning Tips Household
How do I remove pet urine stains from my carpet? Cleaning Tips Pet Stains and Odors
Do you have any cleaning tips for removing the red clay abundant in the southern states? Cleaning Tips Household
How can odors be removed from carpet? Cleaning Tips Other
How do I remove soft drink stains from my carpet?  Cleaning Tips Food and Beverage